Cancelling Your Tour Place
If you want or need to cancel your booking and the Tour is less than 8 weeks away, we will already have incurred costs on your booking and will have to make deductions.
If we have accepted your Final Payment prior to your cancelling, we will only apply cancellation charges to your Deposit payment. We will refund your Final Payment in full. In the case of any Cancellation, the Motorcycle Security Deposit will be repaid in full.
Cancellation Charges
If you want or need to cancel your booking and the Tour is less than 8 weeks away, we will already have incurred costs on your booking and will have to make deductions. We apply the following table of Deposit Payment Cancellation Charges:
Deposit Payment - A Deposit is payable when you book, no less than 2 months before your Tour Start Date.
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Cancellation Before a Tour Start Date
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Cancellation Charge - %age of Deposit Paid
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Between 8 weeks and 6 weeks
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50% of your Tour Deposit
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Between 6 Weeks to 4 weeks
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75% of your Tour Deposit
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| Between 4 Weeks to 2 weeks |
100% or your Tour Deposit
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If we have accepted your Final Payment prior to your cancelling, we will only apply cancellation charges to your Deposit payment. The Final Payment part will be refunded in full.
We only apply cancellation charges to Deposit payments. In the case of any Cancellation, the Motorcycle Security Deposit will be repaid in full.
Motorcycle Security Deposit
In the case of any Cancellation, the Motorcycle Security Deposit will be repaid in full.
"No Show"
Refunds will not be paid if you fail to arrive for your Tour.
If you think you may be late or delayed, try to contact us; bring your mobile phone and if it is possible and sensible, we will try to arrange a rendezvous 'further up the road'.
We recommend that you try to arrive at least a day early for your Tour.
Mid-Tour Departure
No refund can be paid if a person leaves or is dismissed from the Tour mid-way. Your Motorcycle Security Deposit will not be repaid if you depart a Tour mid-way.
If We Cannot Run Your Tour
If we are unable to run your Tour or have to cancel it due to unforseen circumstances (e.g. civil unrest, natural disasters), we will refund your Payments in Full. We will inform you as soon as we know that we will be unable to run a tour. In the case of cancelled Tibet Tours we will offer Riders and Groups the option to Tour Nepal instead.
Route Or Accommodation Changes
It is unlikely that we will have to make any changes to your Tour, but some arrangements have to be planned several months in advance. Occasionally, we may have to make minor changes, for example to ‘stop-overs’. If routes become blocked and impassable we may have to make significant route changes. We reserve the right to make changes in such circumstances..
We try wherever possible to accommodate serious changes in circumstance. Natural disasters, landslides, heavy snowfall or civil or political disturbance may call for a significant change in route.
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